At Brunson Meat Co., we take great care to ship our products safely and responsibly. Due to the perishable nature of our beef, please review this policy carefully before placing your order.

Shipping Methods & Packaging

All orders are shipped via FedEx and are carefully packed to maintain safe temperatures during transit.

• All meat is shipped frozen

• Each order is individually packaged

• Shipments include reusable low-temperature ice packs and dry ice

• Boxes are lined with insulation for added protection

• Every shipment includes a WarmMark® temperature sensor to monitor temperature exposure

While our packaging is designed to keep products frozen during transit, we cannot govern shipping or environmental conditions once an order has shipped.

If a delivery delay results in a product becoming partially thawed, we recommend refrigerating the product and consuming it promptly. If you believe a product is unusable or unsafe, please contact us immediately—our priority is for you to experience the highest quality of our beef.

Shipping Locations

We ship only within the continental United States.

We do not ship to:

• Alaska

• Hawaii

• Canada

• APO/FPO or military base addresses

Orders placed with ineligible shipping addresses will be canceled.

Shipping Schedule

To protect product quality, we ship on a controlled schedule:

• Shipping Days: Monday through Wednesday

• Target Delivery Window: Wednesday through Friday, depending on the shipping method selected

The expected delivery date shown at checkout is an estimate only and not a guaranteed delivery date.

Order Processing

Orders Placed Monday – Tuesday

• Processed and shipped for same-week delivery

• Important: Orders placed on Tuesday should select Overnight or 2-Day shipping to reduce the risk of weekend delays

Orders Placed Wednesday – Sunday

• Processed and shipped on the following Monday

Special Shipping Requests

If you would like to request a different shipping day, please email info@brunsonmeats.com prior to placing your order.
Requests are accommodated on a best-effort basis and are subject to product availability and shipping limitations.

Holidays, Weather & Carrier Delays

• Many carriers do not operate on holidays, which may delay delivery

• We cannot control weather conditions, carrier service interruptions, or acts of nature

• We reserve the right to delay shipment if we believe your order will not arrive on time or within safe temperature standards

Delivery Responsibility & Liability

Once an order has been handed off to FedEx, delivery timing and handling are the responsibility of the carrier.

Brunson Meat Co. is not responsible for shipping delays, returns, or undeliverable packages caused by:

• FedEx or carrier-related issues

• Weather delays

• Holiday closures

• Incomplete or incorrect shipping addresses or delivery instructions

• The absence of an available recipient at the delivery location

Please ensure all shipping information is accurate at checkout.

Relationship to Return Policy

Due to the perishable nature of our products:

• All sales are final

• Returns are not accepted

• Refunds are not provided

Please refer to our Return & Refund Policy for full details regarding store credit consideration and required documentation.